... Health care Service control Systems analysis Research There is a growing emphasis on results and performance of health‐care organizations. One early pioneer in this field was Ernst Codman, who in 1920 established the term “The End Result Clinic” (Joint Commission, 1996). He proposed...

... Hospitals Trust; Sandra Green Statistician;and many surgeons, general practitioners and health services managers for their help with the study. © MCB UP Limited 1994 Hospitals National Health Service Quality Service control To address long waiting times for routine operations...