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Keywords: Service efficiency
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Journal Articles
Int J Health Care Qual Assur (2016) 29 (7): 733–743.
Published: 08 August 2016
... Figure 2 Blood-taking time – probability distribution – June 2012 Service efficiency Resource allocation Simulation Outpatient phlebotomy Outpatient queuing time generates much attention around the world. Longer waiting times are associated with lower patient satisfaction...
