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Keywords: Services marketing
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Journal Articles
Total Quality Development in Mid Staffordshire
Available to Purchase
Int J Health Care Qual Assur (1991) 4 (4)
Published: 01 April 1991
... between purchaser and provider is outlined. © MCB UP Limited 1991 CONTRACTS PURCHASING STANDARDS NATIONAL HEALTH SERVICE HEALTH CARE TQM CUSTOMER ORIENTATION Services marketing 8 IJHCQA 4,4 H o w one Authority is seeking to place the customer at the centre off its business. Total...
