...Kenneth Yip; Louisa Leung; Deacons Yeung Purpose The purpose of this paper is to present simulation modelling to reconfigure a 700-bed Hong Kong hospital’s master surgery schedule (MSS), aiming to improve patient flow, capacity management and resource allocation through levelling bed occupancy...

... outcomes. This quality improvement intervention used simulation together with a traditional lecture to instruct nurses at a university hospital about a new stroke protocol being implemented to increase rapid recognition of stroke and meet Joint Commission National Hospital Inpatient Quality Measures...

... arrival to discharge time logs (between July 1, 2009 and June 30, 2010) to build computer simulation models for the FTA and fast track with wait time threshold systems. Various wait time thresholds were applied to stream different acuity-level patients. National average wait time for each acuity level...

...Kenneth Yip; Suk-King Pang; Kui-Tim Chan; Chi-Kuen Chan; Tsz-Leung Lee Purpose – The purpose of this paper is to present a simulation modeling application to reconfigure the outpatient phlebotomy service of an acute regional and teaching hospital in Hong Kong, with an aim to improve service...

...Christer Sandahl; Helena Gustafsson; Carl‐Johan Wallin; Lisbet Meurling; John Øvretveit; Mats Brommels; Johan Hansson Purpose This study aims to describe implementation of simulator‐based medical team training and the effect of this programme on inter‐professional working in an intensive care unit...

... of this paper is to present an innovative approach that implements discrete‐event simulation (DES) as a decision‐supporting tool in the management of Six Sigma quality improvement projects. Design/methodology/approach A roadmap is designed to assist quality practitioners and health care professionals...

...Jim Slattery Purpose To evaluate various designs for a quality assurance system to detect and control human errors in a national screening programme for diabetic retinopathy. Design/methodology/approach A computer simulation was performed of some possible ways of sampling the referral...

...Teresa Zayas‐Cabán Health disparities have been a growing concern in the USA. Differences in access to healthcare play a role in these health disparities. This article presents a model that illustrates access to healthcare in two rural Midwestern communities. The simulation model developed helps...

... the definition of hospital operating objectives. This research presents a new methodology, called the simulation service quality system (SSQS), developed to improve operating performance measures in the light of customer preferences. The motivation for the development of the SSQS methodology arose from the need...

... of doctors and staff in the out‐patient department, the time spent in the hospital by an out‐patient, and the length of the out‐patient queue. Explains how a computer simulation model was developed to study how changes in the appointment system, staffing policies and service units would affect the observed...