...), documenting the identified inefficiencies at each step of the process (Marin-Garcia et al., 2021 ; Hafez et al., 2025). On the way to a patient satisfaction-based care quality management system, DMAIC and Lean Six Sigma help reduce medical costs, diagnostic errors, and patient...

...Tomás José Fontalvo Herrera; Keyla Andrea Arnedo Barrios Purpose To evaluate a medical service provider organization, operating under variable conditions, using operating curves based on Six Sigma metrics. Design/methodology/approach Basic research that developed a rational quantitative...

...-intervention phases, with 232 patients, including 108 patients in the pre-intervention phase and 124 patients in the post-intervention phase, to ensure statistically meaningful results. The study has also utilized tools such as Project Charter, Microsoft Excel, SIPOC, CTC and CTQ, DPMO, Six Sigma, Value Stream...

...Rowan Abuyadek; Abdalla Shehata; Wafaa Guirguis Purpose Oncology patients are a vulnerable group that faces multiple challenges, aggravated by long waiting times and service queues. This article aims to use Lean Six Sigma (LSS) to improve the chemotherapy preparation process and prospectively...

...Deoraj Prajapati; Gaurav Suman Purpose The purpose of this paper is to implement Six Sigma approach to decrease the length of stay (LOS) of neonatal jaundice patients in an Indian government rural hospital situated in northern hill region. Design/methodology/approach Six Sigma’s Define–Measure...

...Yazan Al-Zain; Lawrence Al-Fandi; Mazen Arafeh; Samar Salim; Shouq Al-Quraini; Aisha Al-Yaseen; Deema Abu Taleb Purpose The purpose of this paper is to use Lean Six Sigma (LSS) to reduce patient waiting time in a Kuwaiti private hospital obstetrics and gynaecology clinic. Approach The define...

... improvement, and Lean and Six Sigma. Practical implications Healthcare leaders may use the author’s results to understand what competencies may be required for various improvement roles and to identify any gaps in required skills and knowledge areas that may need to be addressed. Educators and policy...

... 08 2017 © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Six sigma Health and safety Lean thinking Medicine PDSA This paper discusses the process used to standardize a workplace violence prevention program (WVPP) within a five...

... at: fernando.gonzalezaleu@udem.edu 22 07 2016 09 02 2017 11 03 2017 © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Six Sigma Systematic literature review Lean Six Sigma Hospital Emerging field Improvement project Continuous improvement...

...Ahmed Al Kuwaiti; Arun Vijay Subbarayalu Purpose The purpose of this paper is to evaluate the impact of adopting the Six Sigma define, measure, analyze, improve and control (DMAIC) approach in reducing patients fall rate in an Academic Medical Center, Saudi Arabia. Design/methodology/approach...

... be contacted at: glee@mater.ie © Emerald Group Publishing Limited 2016 Six Sigma Risk management Process design Quality improvement Process control IQC is defined as the procedures undertaken for continuous operational monitoring and measurement (Fraser, 2001). Such control procedures...

...Simon Deblois; Luigi Lepanto Purpose – The purpose of this paper is to present a systematic review of literature reviews, summarizing how Lean and Six Sigma management techniques have been implemented in acute care settings to date, and assessing their impact. To aid decision makers who wish...

...Susan Knapp Purpose – The purpose of this paper is to examine the relationship between four organizational cultural types defined by the Competing Values Framework and three Lean Six Sigma implementation components – management involvement, use of Lean Six Sigma methods and Lean Six Sigma...

... to improve the efficiency and reliability of the process of depression screening in two adult primary care clinics of a rural academic institution in USA. Design/methodology/approach – The authors utilized various process improvement tools from lean six sigma methodology including project charter, swim...

...Janet H Sanders; Tedd Karr Purpose – Lean and Six Sigma are continuous improvement methodologies that have garnered international fame for improving manufacturing and service processes. Increasingly these methodologies are demonstrating their power to also improve healthcare processes...

... Total quality management Six sigma Change management Quality assurance Resource efficiency Resource management Lean management Patient outcomes Health sector Operational efficiency Search logs were compared between researchers to ensure that the terms had been applied consistently...

... authorities, etc. Although EBM is considered the golden standard for clinical practices, it has limitations: Abdallah Abdallah can be contacted at: abdallah.abdallah@gju.edu.jo © Emerald Group Publishing Limited 2014 Quality Accreditation Six Sigma Healthcare Lean EFQM...

... in different types of jobs and records. Gary C. David can be contacted at: gdavid@bentley.edu © Emerald Group Publishing Limited 2014 Six Sigma Quality assurance Error analysis Medical records Patient medical records are a critical component of the US healthcare system. In many...

...Mehmet Tolga Taner Purpose – The article's aim is to focus on the application of Six Sigma to minimise intraoperative and post-operative complications rates in a Turkish public hospital cataract surgery unit. Design/methodology/approach – Implementing define-measure-analyse-improve...

...Matthew J. Liberatore Purpose – The purpose of this paper is to conduct a comprehensive review and assessment of the extant Six Sigma healthcare literature, focusing on: application, process changes initiated and outcomes, including improvements in process metrics, cost and revenue. Design...