... is to recommend potential strategies for successful implementation of patient safety program in Iranian hospitals based on a strengths, weaknesses, opportunities, threats (SWOT) analysis. Design/methodology/approach In this qualitative study, key informant interviews and documentation review were done...

... of patient complaints received by a specialized medical care organization and the kinds of responses given by the organization’s personnel. The organization’s strategy and good governance principles provide the framework for understanding the organization’s action. Design/methodology/approach...

... © MCB UP Limited 2003 --> European Commission EU Strategy Environment Health SCALE European Commission European environment and health strategy Keywords: European Commission, EU, Strategy, Environment,Health, SCALE In June the European Commission launched...

... quality improvement philosophies, techniques, and tools have been successful when applied in a hospital operational setting. © MCB UP Limited 2002 Hospitals Management philosophy Quality Improvement Strategy Of those responding, 34.6 per cent were “CEO”, 46.2 per cent were “QA...

... © MCB UP Limited 2002 --> Investment Reform Strategy Action plan New Irish health strategy Keywords: Investment, Reform, Strategy, Action plan In November, Quality and Fairness, a new Health Strategy for Ireland for the next seven to ten years was announced...

... services. Recommendations are made on contextualising change, how managerial signalling can be improved, how pathways to changed organisational systems can be identified and how barriers to change can be overcome. Public sector Strategy United Kingdom Policy Management The notion of strategic...

...Gail Naylor This article examines the appropriateness of the Business Excellence Model in developing a strategy for Bolton Hospitals NHS Trust to measure organisational performance. The need for a strategy to measure organisational performance and to improve organisational performance...

...Yezdi H. Godiwalla; Harish C. Batra; James A. Johnston; Shirley Y. Godiwalla Hospital environments have changed dramatically over the past two decades. Hospitals now have to contend with the dynamics of regulation, market forces, and quality and cost‐conscious environments. The strategies proposed...

... Education Employee development Health care National Health Service Quality improvement Strategy The idea of improving the quality of patient care is not new. The founding charter of the Royal College of Physicians (1517) refers to the need for members to set and maintain standards of practice...

... found to play a major role in individuals’ choices to resign or stay. Discusses consequences for employment strategies in other organizations. “There is no single commonly accepted definition of the term ‘quality of working life’”, as the ILO stated in its World Labour Report[4]. Two major issues...

... set up to run each of the new Trusts will be the development of a clear customer service strategy; one which combines clinical excellence with the highest standards of customer care. The customer care element of that strategy must combine the best of tried and tested management and organisation theory...

... a Discussion Document is proposed which aims to simplify the discussion between clinicians and management. In this way, it will be possible to reach a mutually agreeable strategy to tackle problems of the future. © MCB UP Limited 1989 HOSPITALS MANAGEMENT Models NATIONAL HEALTH SERVICE PROBLEM...

... HEALTH QUALITY ASSURANCE STRATEGY UNITED KINGDOM 20 IJHCQA 2,2 Q uality assurance has grown without any national plan in the UK. The author surveys the scene. Quality of Care in the United Kingdom An Overview by Nick Black Commitment from National and Regional Bodies The Department of Health (DoH...

... drive your strategic plans. All other considerations should be secondary to the fundamental issue of survivalof building a strategy in which organisational objectives and quality goals are oneof gaining and holding a tenable quality position. 14 IJHCQA 1,2 In practical terms, these crucial strategic...