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Keywords: Systems thinking
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Journal Articles
Journal Articles
Int J Health Care Qual Assur (2018) 31 (7): 684–696.
Published: 13 August 2018
... will help identify key areas for further research in Lean healthcare management. 10 02 2017 04 10 2017 22 10 2017 © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Sustainability Quality Waste Value Systems thinking Lean healthcare...
Journal Articles
Int J Health Care Qual Assur (2017) 30 (7): 628–637.
Published: 14 August 2017
... situation. The purpose of this paper is to better understand the reasons behind patients’ reluctance to attend ED and to consider practical solutions in a structured way. Design/methodology/approach Systems thinking (soft systems methodology) was used to examine the issues resulting in this reluctance...

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