... decision when choosing their healthcare provider. Jaap van den Heuvel can be contacted at: heuvel@rdgg.nl © Emerald Group Publishing Limited 2013 Quality assurance Quality measurement Performance indicators Accreditation The Netherlands Health care We can observe several...

.../approach Primary data were collected in The Netherlands during March to September 2006. A cross‐sectional study was conducted among 259 GPs and 232 specialists. Participants were randomly selected from The Netherlands Medical Address Book. Specialists rarely contacting a GP were not invited to participate...

... in The Netherlands. Findings The case study shows a reduction of costs per product by increasing the number of outpatient visits and surgery combined with a higher patient satisfaction. Reduction of costs of non‐compliance by using the QCM is small, due to the absence of (external) financial incentives for both...

... on the implications for (mental) healthcare practise, and the research that is needed. An instrument that is often used to implement (multidisciplinary) guidelines in (Dutch) mental health services are CPs. Research showed that 95 per cent of all staff in The Netherlands regions work with CPs in one or another...

...; and transfusion committee in hospitals. Blood transfusions Quality assurance Hospitals The Netherlands In The Netherlands, Consensus Development Conferences (CDC) are organised by the National Organisation for Quality Assurance in Hospitals (CBO). CBO is an independent organisation founded...

...René Schalk; Wim Van Dijk Purpose To assess the relationship between quality management and employee commitment. Design/methodology/approach Analysis of the state of affairs with respect to (T)QM programs in The Netherlands based on the literature and interviews with key informants...

...René Schalk; Wim van Dijk Purpose To assess the relationship between quality management and employee commitment. Design/methodology/approach Analysis of the state of affairs with respect to (T)QM programs in The Netherlands based on the literature and interviews with key informants...

... or patient logistics the transfer of most EDC patients to day surgery would be possible. Day care Patients Hospitals The Netherlands In The Netherlands almost 11 per cent of the gross national product is being spent on health care (in 2001: €46 billion) (Statistics Netherlands, 2001). One third...

...Jos Benders; Frank van de Looij Scarcities of qualified personnel are becoming a common phenomenon in The Netherlands. At the same time, increasing wages to secure an adequate workforce is not always possible or sufficiently effective, and other ways of retaining and recruiting personnel have...