... expectancy, and social influence have a significant influence on trust. Further, facilitating conditions, effort expectancy, and performance expectancy positively influence adoption intention. Again, trust holds substantial positive implications for the intention to adopt AI-based medical devices. Further...

... and trust, respectively. Design/methodology/approach We employed a quantitative approach to collect data from 356 health workers and used the partial least squares structural equation modeling (PLS -SEM) technique to test the hypotheses in the study. Findings The study found that health leaders...

...Seungjae Shin; Won-jun Lee Purpose This study explores the determinants of trust in telemedicine when its use was mandated during the COVID-19 pandemic in South Korea. It extends the health belief model by incorporating two service related constructs: service quality and perceived cost. Design...

...Olfa Berrich; Moktar Lamari; Faten Lakhal Purpose The paper investigates the determinants of citizens’ trust in institutions, including banks and companies, during the COVID-19 pandemic in Canada. Design/methodology/approach We used a survey, conducted in 2020, with 36,851 respondents...

...Deepti Singh; Kavaldeep Dixit Purpose The purpose of this research is to examine the impact of perceived service quality (PSQ) on the behavioural intention (BI) of patients in Indian government hospitals. The underlying mechanism of trust and patient satisfaction (SAT) is examined as multiple...

...Reza Etemad-Sajadi; Gil Gomes Dos Santos Purpose The objective of this paper is to focus on seniors’ acceptance of the usage of connected healthcare technologies in their homes. The authors integrated into technology acceptance model (TAM) several latent variables such as social presence, trust...

...Eva Söderström; Nomie Eriksson; Rose-Mharie Åhlfeldt Purpose – The purpose of this paper is to analyze two case studies with a trust matrix tool, to identify trust issues related to electronic health records. Design/methodology/approach – A qualitative research approach is applied using two...

...Arttu Olavi Saarinen; Pekka Räsänen; Antti Kouvo Purpose – The purpose of this paper is to analyse citizens’ trust in physicians in 22 OECD countries. Design/methodology/approach – The authors measure trust in physicians using items on generalised and particularised trust. Individual-level...

...Antonio Carrizo Moreira; Pedro Miguel Silva Purpose – The purpose of this paper is to develop and empirically test a model to examine service quality, satisfaction, trust and commitment as loyalty antecedents in a private healthcare service. Design/methodology/approach – The approach...

... into the doctor-patient relationship was developed and tested. Various conceptual models of trust and related constructs in the literature were considered and assessed for their relevance as were various related scales. Design/methodology/approach – The model was designed and tested using purposefully...

... interviews were conducted with 11 male inpatients suffering prostate cancer. The interviews were personal narrations based on open‐ended questions. The theoretical basis is founded in sense‐making, trust and competence. Findings Existential issues related to nursing care were interpreted by nurses...

.... Contact with patients is ongoing as their stories continue to unfold. Interviews have also been conducted with representatives of patient support organizations and medico‐legal specialists. The material is analyzed using recent sociological theory concerned with trust. Findings Patients who lodge...

... Primary care Trust Doctors Patients The Information Governance Toolkit Tobias Keyser and Christine DaintyRadcliffe Publishing2004ISBN 1 85775 600 2 Keywords: Primary care, Trust, Doctors, Patients © Emerald Group Publishing Limited 2005 --> The Information...