... geçerlilik ve güvenilirliğinin araştırılması ”, 7. Ulusal Psikoloji Kongresi Düzenleme Kurulu ve Türk Psikologlar Derneği yayını, Turkey, Ankara, Turkish Society of Psychology , pp. 155 - 160 . Deckard, G.J. , Hicks, L.L. and Hamory, B.H...

... et al., 2005 ; Chen et al., 2005 ; Corn, 2009 ; Elsberry, 2000 ; Gorman et al., 2007 ; Kang et al., 2005), this study is the first attempt to apply Six Sigma in a medical imaging department in Turkey. Sigma methodology is one of the most powerful...

... Network, Turkey. The study consisted of 550 randomly chosen patients who presented to any member of the hospital network during January and February 2006 and received treatment as inpatients or outpatients at those healthcare facilities. Findings The patients' perceived scores were higher than...

.../methodology/approach The SERVQUAL scale was implemented into routine use at the Baskent University Hospitals Network in Baskent, Turkey. The study consisted of 550 randomly chosen patients who presented to any member hospital in that network during January and February 2006 and received treatment...