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Keywords: Yelp!
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Journal Articles
Measuring patient satisfaction with medical services using social media generated data
Available to Purchase
Int J Health Care Qual Assur (2018) 31 (2): 96–105.
Published: 12 March 2018
... in this research are garnered from the consumer review social media site called “Yelp!”. Ratings and reviews that are related to health and medical services were extracted from the “Yelp!” database. The types of services that are identified by consumers are standardized to typologies that are traditionally used...
