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Keywords: Zineldin's 5Qs model
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Journal Articles
Int J Health Care Qual Assur (2020) 33 (6): 413–428.
Published: 15 July 2020
... satisfaction is influenced by the quality of healthcare services provided and the demographic characteristics. The purpose of the present case study is to recognize the important predictors of quality, which are significant for consumer satisfaction with e-Healthcare services by using Zineldin's 5Qs model...
