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Keywords: Critical success factors
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Journal Articles
Clinical Governance: An International Journal (2004) 9 (3): 147–154.
Published: 01 September 2004
... and patient‐held record cards. Positive outcomes reported are effective dialogue between health professionals, patients and the public, service developments and quality improvements. The success of initiatives is retrospectively assessed against the Audit Commission's critical success factors. © Emerald...

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