...), the present contribution stresses leadership and empowerment alongside accountability (in the sense of enabling “every clinical team to put quality at the heart of their moment-to moment care of patients”. It implies that accountability to “create an environment in which excellence in clinical care...

... from an awareness of the problems, through gaining a commitment and agreement to change, to implementation of new ways of working. © MCB UP Limited 2001 National Health Service Organizational change Empowerment Process mapping is usually done in a facilitated workshop. A “neutral...

... (paperback) Medical professions National Health Service Empowerment ...