Keywords: Litigation
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Journal Articles
Clinical Governance: An International Journal (2007) 12 (2): 85–92.
Published: 01 May 2007
.... To the best of our knowledge only one case in three years is being dealt with by the litigation department. Complaints during the study period of three years brought about two clinical changes in practice. In conclusion, we recommend use of complaints data as an important tool to learn from less...

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