... service Assurance Quality improvement Compliance Being one of the largest institutions of public expenditure in the UK, the National Health Service (NHS) is under increasing pressure for accountability (Donaldson, 2001 ; Merali, 2009). There is also an increasing demand for care from an ageing...

...@lancaster.ac.uk © Emerald Group Publishing Limited 2013 General practice Health policy National Health Service United Kingdom There has been a significant amount of political unanimity and support behind the idea of locally based general practitioner (GP) commissioning. GPs are rightly seen...

... Barnes can be contacted at: k.barnes@blueyonder.co.uk © Emerald Group Publishing Limited 2013 Paediatrics Nursing Advanced practice Paediatric ambulatory care National Health Service United Kingdom the dataset in HES Online is incomplete for 2007‐2008 and also at the time...

...@dctconsultingltd.co.uk © Emerald Group Publishing Limited 2013 Clinical governance Primary care United Kingdom National Health Service A review of the history of UK clinical governance helps set the context of my paper. The seminal UK paper describing the concept of clinical governance...

...@flintloque.co.uk © Emerald Group Publishing Limited 2013 Management Organization Teamwork National Health Service Public sector organizations In anticipation of the Health and Social Care Act (2012) draft guidance on future commissioning arrangements (Department of Health, 2011) posits...

...Judith Strobl; Rajan Madhok Purpose The purpose of this paper is to describe the experiences of Manchester Primary Care Trust (PCT) of driving improvement in quality and patient safety as commissioners in the English National Health Service (NHS). After the PCT's establishment in late 2006...

... Health Service In the modern National Health Service (NHS) of the UK, clinical audit is used as an important tool to improve the quality of patient care. A great emphasis is placed on improving quality by benchmarking clinical practice against the national standards set by various agencies...

... with a number of laws and regulations. The Employment Rights Act (ERA) 1996, The Working Time Regulations 1998, the Redundancy Payment Payments Order 1993 and the Employment Protection (Continuity of Employment of National Health Service Employees) (Modification) Order 1996, the Public Interest Disclosure Act...

... to involvement of junior doctors in clinical audit and more robust methods of dissemination and implementation of recommendations. Aravind Komuravelli can be contacted at: komuravelliak@gmail.com © Emerald Group Publishing Limited 2011 Clinical governance National Health Service Auditing...

...Roselle Herring; Gordon Caldwell; Steve Jackson Purpose In the changing environment of the National Health Service (NHS) medical ward rounds have become increasingly complex. With complexity comes the inevitable risk that things will go wrong. Serious failures in care can have important...

... 36‐100 per cent) when accepting a one‐day wait. An average wait of 1.3 days per patient was seen (Exton, 2008). © Emerald Group Publishing Limited 2010 Plastic surgery Organizational effectiveness Customer satisfaction Injuries National Health Service United Kingdom...

... © Emerald Group Publishing Limited 2010 Risk assessment National Health Service Diseases Behaviour Prevention costs Working practices Each year over 25,000 people in England die from venous thromboembolism (VTE) contracted in hospital. This is more than the combined total...

... for patients will remain a paper exercise until organizational and practice issues are addressed. Karen Staniland can be contacted at: k.staniland@salford.ac.uk © Emerald Group Publishing Limited 2009 Clinical governance Organizational effectiveness National Health Service Medical management...

... Clinical governance National Health Service Medical personnel Quality United Kingdom Introduction of clinical governance in 1998 in the National Health Service UK (NHS) refocused attention on the quality improvement of clinical care. It makes quality the duty of every person associated...

... often show reluctance to make a complaint. They may feel vulnerable and fear that their current or future care would be compromised. Attempts to keep the information confidential will help to alleviate this fear to a great extent. Mental health services National Health Service Legislation...

.... This empirical research makes a valuable contribution by focusing on how stakeholders at different levels in an NHS organisation make sense of clinical governance. Chandra Som can be contacted at: cvsom@yahoo.com © Emerald Group Publishing Limited 2009 Clinical governance National Health Service...

... Queuing time Operating theatres Emergency treatment Cost analysis National Health Service In the 1990 NCEPOD report it states that we must ensure that all emergency patients have prompt access to theatres, critical care facilities, and appropriately trained staff 24 hours/day, every day...

... governance User interfaces National Health Service The Griffiths Report (DHSS, 1983) is credited with being the first document in the UK to highlight patient involvement in healthcare. Since then numerous policy documents have strengthened this principle, and it has become a central theme...

... Consultants Psychiatry Doctors Globalization National Health Service The department of health (DH) launched a global recruitment campaign in September 2001, specifically to identify doctors interested in working in England either as consultants or GPs. The campaign targeted shortage specialties...

... 2008 Patient care Risk management Health services Clinical governance National health service United Kingdom The safety alert broadcast system (SABS) is an electronic system developed by the UK Department of Health to disseminate to the NHS in England alerts written by three...