Keywords: Ophthalmology
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Journal Articles
Journal Articles
Clinical Governance: An International Journal (2007) 12 (2): 85–92.
Published: 01 May 2007
... Publishing Limited 2007 Complaints Ophthalmology Litigation Patient expectations while using a modern healthcare system are increasing and dissatisfaction with the service received often leads to complaints (Schwartz and Overton, 1992). It is a common view that most patients complain...

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