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Keywords: Patient and staff experience
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Journal Articles
Jennifer Martin, Zuneera Khurshid, Gemma Moore, Michael Carton, John J. Fitzsimons, Colm Henry, Maureen A. Flynn
International Journal of Health Governance (2023) 28 (1): 55–67.
Published: 14 March 2023
... of quality as a substantive and prioritised agenda item. Using best practice SPC methods with associated training produced better understanding of performance of the system. In addition, bringing patient and staff experiences of quality to the forefront “people-ised” the data. Originality/value...
Includes: Supplementary data
