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Keywords: Queuing theory
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Journal Articles
Lean and queuing integration for the transformation of health care processes: A lean health care model
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Clinical Governance: An International Journal (2012) 17 (3): 191–199.
Published: 27 July 2012
... of response. To prepare health care organizations to deliver high quality services at lower costs, this paper aims to report a lean health care (LEAN‐HC) transformation model that integrates queuing theory and lean methodology to improve the dynamic performance of the health care system. Design/methodology...
