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Keywords: Statistical process control
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Journal Articles
Clinical Governance: An International Journal (2008) 13 (1): 8–18.
Published: 25 January 2008
... services. Susanna Shouls can be contacted at: susanna.shouls@institute.nhs.uk © Emerald Group Publishing Limited 2008 Change management Management science Service improvements Statistical process control National Health Service England Waiting times are an issue in many healthcare...
