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Keywords: Customer dissatisfaction
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Journal Articles
Why multi-owned housing owners are dissatisfied with the service provided by their management companies in New Zealand
Available to Purchase
International Journal of Housing Markets and Analysis (2014) 7 (3): 397–416.
Published: 29 July 2014
... to an alternative service provider. Management Service Customer switching Body corporate Customer dissatisfaction Multi-owned housing The global trend of increased urbanisation has given rise to heightened political pressure to promote more intensive urban development and thus higher density...
