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Discrimination takes the form of continuing segregation and exclusion in society. Prison staffs are actively encouraged to be anti‐discriminatory. Offenders are one group discriminated against by society; estimates have been as high as 90% of offenders also having mental health problems. People with mental illness are also discriminated against, therefore offenders with mental illness are at greater risk of being discriminated against. This article explores how quality assurance models could be used as a means of improving anti‐discriminatory practice in prison settings.

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