... more informed patients. High health literacy is associated with both improved health outcomes and receiving better quality-of-care. Low health literacy disproportionately affects people from marginalized ethnic and language groups. Regardless of how a particular clinician feels about a patient...

... themes were identified: language, knowledge, power, inequalities and inclusion. Originality/value The participants' sharing of their own experiences developed a feeling of personal achievement through an understanding in others of their own community and values. The term Black and Minority...