..., and the sample size is 140 to analyze, that is collected from the older Thai citizens. The convenient sampling technique was used to collect the data and the items were measured by using a five-point Likert scale. Findings The findings of this study are having mixed results. The effect of DL and satisfaction...

...Husam Jasim Mohammed; Qasim Ali Mohammed; Mustafa Hatwan Rhima Purpose The aim of the study is to investigate the effects of perceived healthcare service quality (human aspects, technical aspects and tangible aspects) on satisfaction and guest loyalty in the hotel industry in the COVID-19 pandemic...

... (Busby et al., 1995; Hollist et al., 2012; Isanezhad et al., 2012; Christensen et al., 2006) and (Bayraktaroglu and Cakici, 2017). These studies approach including consensus, satisfaction and cohesion. Design/methodology/approach The investigators executed...

... the accessibility of services and is an important factor in health services utilization. Assessing patient satisfaction will be helpful in detecting quality gap and bottlenecks of service providing processes. The purpose of this paper is to to assess the satisfaction of complementary insurance schema of Iran...

...Fayez A. Simadi; Ibrahim A. Alqaryouti Purpose The purpose of this study is to examine the satisfaction aspects among disabled students in some universities in the Middle East and to examine the impact of socio-demographic factors on such satisfaction with regard to the services provided...