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Keywords: Sustainable banking practices
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Journal Articles
International Journal of Intelligent Computing and Cybernetics (2026) 19 (3): 545–579.
Published: 25 March 2026
... AI Chatbots Mobile banking UTAUT2 NCA IPMA Sustainable growth Sustainable banking practices CVPAT The integration of Artificial Intelligence (AI) has significantly transformed customer engagement in modern banking, mainly through the emergence of AI-powered chatbots (AI Chatbots...
