... a mixed method approach, developing a multi-phase methodology that employs a systematic literature review and grounded theory to analyze KM challenges in the I4.0 environment. Findings Knowledge management challenges are not isolated but are deeply interdependent and systematically interconnected...

... determine whether strategic intent converts into implementation, use, and outcomes. Design/methodology/approach Using a Straussian grounded-theory approach, we conducted 13 semi-structured interviews with senior managers and consultants in the Moroccan manufacturing sector. Findings Our analysis...