Keywords: Information overload
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Journal Articles
International Journal of Information and Learning Technology (2018) 35 (2): 118–129.
Published: 05 March 2018
...Sofy Carayannopoulos Purpose The purpose of this paper is to examine how chatbots can be used to address two key struggles that students face in first year – a sense of being disconnected from the instructor, and information overload. The authors propose that chatbots can be a useful tool...

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