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Keywords: Information quality
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Journal Articles
Influence of ChatGPT in professional communication – moderating role of perceived innovativeness
Available to Purchase
International Journal of Information and Learning Technology (2025) 42 (1): 107–126.
Published: 01 January 2025
..., a powerful generative AI tool, into professional communication. This study utilizes the information system success model (ISSM) to examine the role of ChatGPTs in strengthening information quality (IQ), system quality (SQ) and service quality (SEQ) for improving customer usage intention (UI) and satisfaction...
Journal Articles
Exploring students’ satisfaction with universities’ portals in developing countries: A cultural perspective
Available to Purchase
International Journal of Information and Learning Technology (2015) 32 (2): 82–93.
Published: 02 March 2015
... quality and information quality. Design/methodology/approach – A self completion questionnaire was developed and distributed to a sample of 550 students in several universities. Correlation and regression analysis were used to identify relationships and explore which of the factors had the strongest...
