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Keywords: Human-centered marketing
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Journal Articles
Artificial empathy in marketing: conceptual mapping, antecedents and consequences
Available to Purchase
International Journal of Innovation Science 1–24.
Published: 15 April 2026
... 2025 22 02 2026 18 03 2026 © 2026 Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Artificial empathy Human–AI interaction Human-centered marketing Emotional AI Emotion recognition Artificial empathy (AE), also termed...
