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Keywords: Service Logic
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Journal Articles
Resources and capabilities through the lens of value (co-) creation: a literature review
Available to Purchase
International Journal of Innovation Science (2016) 8 (3): 230–253.
Published: 05 September 2016
... and customers are no longer on opposite sides but interacting with each other for the developing new business opportunities (Galvagno and Dalli, 2014). The service logic (SL) addresses the relational perspective between actors and specifies that RC of both parties are generally needed in successful...
