...Muhammad Zafar Yaqub; Mahmoud Abdulhadi Alabdali Purpose The purpose of this study is to examine the role of digital platforms ( DP ) enabled by healthcare practitioners’ motivation (M) and supportive organizational culture ( OC ) in fostering service innovation ( SI ) through augmented knowledge...

...Mousa Yousef Alzubi; Kayhan Tajeddini; Thilini Chathurika Gamage; Firoz Bhaiyat; Samah Issa Purpose Drawing on the resource-based view (RBV) theory, this paper aims to examine how market orientation (MO), learning orientation (LO) and technology orientation (TO) drive service innovation (SI...

... specifically in the manufacturing sector (Gunday et al., 2011 ; Kalay and Lynn, 2015). Less research, however, has focused on service innovation, and only few studies have tested the relationship between business strategies and perspective innovation (Akman and Yilmaz, 2008 ; Lilly and Juma, 2014...

...Lurdes Barroso Simao; Luisa Carvalho; Maria Jose Madeira Purpose Based on the socio-technical systems theory, this study aims to investigate the impact of management innovation (MI) on organisational performance (OP), as well as the mediating role of technology (TEC) use and service innovation (SI...

... and nonfinancial performance measures. This study applies variance-based partial least square structural equation modeling (PLS-SEM) using Smart PLS 3 software. Findings The study results suggest that service innovation has the highest significant effect on a firm’s financial and nonfinancial performance...

... of difficulty when compared to large companies. However, it is necessary to understand this phenomenon and present elements that can support or refute this discovery. Practical implications This paper offers a broad view of product and service innovation in Portugal for companies, entrepreneurs...