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The determination of an employee's commitment to their organisation has many important managerial implications. Lack of commitment seems to be involved in high costs and poor service. Salancik Steers and Schein suggest that commitment is a useful indicator of organisational effectiveness as well as a key variable in shaping employee attitudes. There is evidence that organisational commitment is a better predictor of employee turnover than job satisfaction. Moreover, committed employees may perform better than uncommitted ones.
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