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Discusses how, ideally, senior managers should approach the installation of a staff rewards structure sequentially: process and openness, job descriptions, evaluation of jobs, salary policy curve,grades, anomalies, cost of living increases, maintaining the rewards structure, market rate problems, perks, relationship with consultants,and rewarding individuals. Stresses the need for differentiating between job and job holder, and between poor and good performers and highlights the substantial investment involved.

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