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Keywords: Retail operations
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Journal Articles
Journal:
International Journal of Manpower
International Journal of Manpower 1–22.
Published: 28 July 2026
...Kun Zhang; Yuan Chen Purpose Motivated by the instability of the retail operational context, this study examines the marginal returns of sales associate (SA) staffing on retail store performance. Furthermore, we investigate how employee turnover moderates this relationship, aiming to provide...
