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Keywords: TQM
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Journal Articles
Journal:
International Journal of Manpower
International Journal of Manpower (1996) 17 (2): 34–51.
Published: 01 March 1996
...Tom Redman; Adrian Wilkinson; Ed Snape Examines the factors which underpin the success of total quality management (TQM) initiatives. Uses data drawn from an in‐ depth, longitudinal case study of British Steel Teesside Works. Provides information on the background to the case study and an overview...
Journal Articles
Journal:
International Journal of Manpower
International Journal of Manpower (1992) 13 (1): 41–58.
Published: 01 January 1992
... Management (TQM). Quality of Working Life and Total Quality Management Graham James ACAS Work Research Unit, London, UK Introduction The overview of Total Quality Management (TQM) developed in this article is rooted in the contention (defensible logically, and increasingly supported by empirical evidence...
