... of total quality management for innovation: it reveals the moderating role of cultural change for exploitation and exploration, and pinpoints the role of incremental innovation in facilitating radical innovation within the TQM framework. The above arguments indicate the existence of a positive...

...Ron Edwards; Amrik S. Sohal The aim of this paper is to explore the reasons why businesses, having adopted total quality management (TQM), fail to sustain their reforms over time. In order to gain insights into the pressures that, despite good intentions, can make full implementation of TQM...

...W.A. Taylor; G.H. Wright To date, little research has examined the role and impact of managers on the success of total quality management (TQM) programmes. Evaluations of TQM initiatives have been based on ad hoc surveys rather than longitudinal research designs. This paper presents the results...

... of human resource management (HRM) and total quality management (TQM) as organizations continually strive to adapt to radical change in pursuit of survival. Two companies were selected for inclusion in the business case analysis. Besides a number of concluding factors, presents a framework specifically...