... . Baron , R.A . and Neuman , J.H . (1996), “ Workplace violence and workplace aggression: evidence on their relative frequency and potential causes ”, Aggressive Behavior , Vol. 22 , pp. 161 ‐ 73 . Chen , P.Y . and Spector , P.E . (1992), “ Relationship of work stressors...

...Bella L. Galperin The implementation of effective policies and procedures is essential in reducing harassment, bullying and violence. Nevertheless, the role of educating the workforce is central in increasing people’s awareness about these issues. When people understand the nature...