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Keywords: BERTopic
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Journal Articles
Navigating e-health user experience in emerging markets: government vs. private healthcare apps in India using BERTopic and thematic analysis
Available to Purchase
International Journal of Emerging Markets 1–23.
Published: 04 June 2026
... to boost engagement. Design/methodology/approach The study analyses two platforms (websites and apps) using content analysis, qualitative coding, BERTopic and regression analysis of customer reviews from Google Play and YouTube to evaluate their services. Findings Government apps offer free...
