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Keywords: Expertise
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Journal Articles
International Journal of Emerging Markets (2016) 11 (3): 374–394.
Published: 18 July 2016
...Ernest Emeka Izogo Purpose – The purpose of this paper is to examine how companies can influence customers’ repurchase intention and willingness to recommend through relationship quality (RQ hereafter) constructs by leveraging customer orientation, expertise and information sharing. Design...
