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Keywords: Field service
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Journal Articles
International Journal of Emerging Markets (2022) 17 (2): 505–529.
Published: 20 October 2020
... (Sousa-Zomer and Miguel, 2016). PSS offerings typically include several types of services in which most take place after the physical product sale (Saccani et al., 2014) with field services constituting a major part of after-sales services (Agnihothri and Mishra, 2004). Field service...
