... perspective adopted in this paper. Ernest Emeka Izogo is the corresponding author and can be contacted at: ernyemmy@gmail.com Nigeria Public policy Customer experience Customer loyalty Verification number (BVN) It has been established that over 50 percent of B2B and B2C customers stopped...

... China Public policy Global strategy Competition state Rare earth metals Raw materials diplomacy In 1992, Deng Xiaoping said, “there is oil in the Middle East; there is rare earth in China” [1] ; at the time, only a few experts took notice of that nowadays widely cited proclamation. When...

... they do not have specific competency in the area of finance. Fiji Tonga Small to medium‐sized enterprises Business development Public policy Capability transfer Area studies Business‐government relations Financing development Post crisis Finance Financial obstacles Development banks...