... attracts and leads people to change to Islamic pension and offer IPS accordingly. These findings extend ETPB by incorporating ethical analysis, showing that pension adoption is both a behavioral and a moral decision. This study offers theoretical contributions by bridging behavioral intention models...

... of perceived functional completeness, perceived performance, perceived quality of interface and interaction, perceived quality of content and information and perceived quality of customer support. The study goal was to ascertain over-the-top services customers’ behavioral intention toward upgrading to premium...