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Keywords: E-satisfaction
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Journal Articles
International Journal of Ethics and Systems (2024) 40 (3): 582–612.
Published: 25 August 2023
...Kali Charan Sabat; Som Sekhar Bhattacharyya Purpose The purpose of this study was to empirically investigate the role of e-service quality factors in predicting e-satisfaction. The study context was spirituality and well-being over-the-top services. The e-service quality factors consisted...
