Measuring agile capabilities in the supply chain

Over the past decade literature has managed to communicate a number of lessons from business experience very accurately. One is that companies have to align with suppliers, suppliers’ suppliers, customers and customers’ customers to streamline operations. As a result, increasingly supply chains are the dominant vehicle for competition and not individual companies. Another lesson is that within the supply chain, companies should work together to achieve a level of agility beyond the reach of the individual company. Companies as wide as raw materials suppliers, manufacturers and retailers may need to be involved in the process of achieving an agile supply...