This paper aims to produce a justified, generic, pictorial architecture of the relationships between resources and competences within firms. It begins by providing definitions of the nature, scope and relationships between resources, capabilities and competences from the resource and competence literatures. In so doing, theory is refined and a linked resource and competence architecture is developed. The architecture distinguishes between high‐level competences that customers recognize, for example fast product delivery, and competences that support high‐level competences but are less visible customers, like competences in rapid knowledge acquisition and deployment. An empirical example is then used to illustrate how the architecture enables the construction of structured pictures of connected competences and co‐ordinated resources within a manufacturing business. Finally, the architecture is critiqued and its value for managers in structuring competence performance improvement activities is discussed.
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1 September 2003
Research Article|
September 01 2003
Competence and resource architectures Available to Purchase
John Mills;
John Mills
University of Cambridge, Cambridge, UK
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Ken Platts;
Ken Platts
University of Cambridge, Cambridge, UK
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Mike Bourne
Mike Bourne
Cranfield Business School, Cranfield, UK
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Publisher: Emerald Publishing
Online ISSN: 1758-6593
Print ISSN: 0144-3577
© MCB UP Limited
2003
International Journal of Operations & Production Management (2003) 23 (9): 977–994.
Citation
Mills J, Platts K, Bourne M (2003), "Competence and resource architectures". International Journal of Operations & Production Management, Vol. 23 No. 9 pp. 977–994, doi: https://doi.org/10.1108/01443570310491738
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