Understanding Technological Change: The Case of MRPII Available to Purchase

Provides a framework for understanding some social and cognitive implementation processes that accompany technological change. Gives a brief overview of MRPII. Highlights its practical benefits and reviews the difficulties of achieving a successful implementation. Makes a case for re‐thinking technological change paying closer attention to social and cognitive phenomena, using material drawn from a detailed study of 13 MRPII implementations. Finally, draws some conclusions concerning the nature of technological change and the merits and deficiencies of the framework.