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Suggests that the evaluation and selection of potential suppliers is becoming a more important and critical decision in today’s competitive operating environment. Reveals that many firms are reducing their number of suppliers and the supplier base may provide a company with a strategic competitive advantage. Explains that the supplier selection decision now involves many judgemental factors in addition to the historical selection criteria. Offers a prototype expert system which enables users to evaluate and select a potential supplier based on the strategic importance of the product involved, quantitative data and qualitative factors. The system’s early validation results show its potential as an effective decision‐making aid.

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