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Analytic hierarchy process (AHP) is a simple decision‐making tool to deal with complex, unstructured and multi‐attribute problems. Selection of the most suitable production planning system (push or pull systems) requires the development of a tool to address quantitative and qualitative parameters which influence success of push‐and‐pull systems’ implementation. This paper presents a multi‐criteria approach within AHP to classify the most appropriate production planning system, based on push, pull or hybrid systems’ methodologies.

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