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Purpose
This paper, originally published in 1987, seeks to outline an agenda for conducting rigorous research into the flexibility of manufacturing processes.
Design/methodology/approach
An initial domain for defining flexibility is established, specific measures are suggested, and sampling issues are discussed. There is also a discussion of relevant research problems that can be addressed once valid and reliable operationalisations exist.
Findings
Its underlying premise is that current efforts are being impeded by the absence of operational measures for the concept.
Originality/value
A useful historical perspective on manufacturing processes.
© Emerald Group Publishing Limited
2005
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