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Awards for Excellence

Outstanding Paper AwardInternational Journal of Operations & Production Management

''The importance of national culture in operations management research''

Mark Pagell and Jeffrey P. KatzOregon State University, Corvallis, Oregon, USA

Chwen SheuKansas State University, Manhattan, Kansas, USA

Purpose – The purpose of this study is to test the validity of national culture as an explanatory construct for international operations management decision-making. Design/methodology/approach –National culture is multi-dimensional thereby allowing for much finer grained comparisons than are possible when examining differences based purely on geography or the level of industrialization. This proposition is examined from the theoretical standpoint then empirically investigated using an existing database. Findings – This paper finds that national culture significantly explains international operations management behaviors among similar manufacturing plants in the same industry located in different cultures.Originality/value – This study represents a first attempt at using national culture to explain differences of operations decision-making.

Keywords: Culture, Globalization, Operations managementwww.emeraldinsight.com/10.1108/01443570510585552

This article originally appeared in Volume 25 Number 4, 2005, pp 371-94 of International Journal of Operations & Production Management, Editors: Andrew Taylor and Margaret Webster

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